|
|
Orders may be placed 1) on-line (single item per order), 2) by printing the spreadsheet version of the order form or 3) by listing the products to be purchased on your purchase order. If the latter option is chosen, make certain that you include:
On-line orders require a credit card. Printed orders may be mailed or faxed. We cannot accept telephone orders.
Non-Michigan Customers
In the continental United States, please add shipping and handling according to the following rates:
International Customers
Current international shipping/postal rates apply. Please contact the EMC for information.
Michigan Customers
In the State of Michigan please add 5% for shipping and handling. Actual shipping charges will be noted with each shipment and when all shipments are completed, any credit remaining will be carried forward or returned at the customer's request. Costs in excess of 5% will be invoiced.
Direct ship products are ordered from the EMC but shipped direct to the customer from the vendor. These include items that are too large, perishable, or have limited distribution rights from the manufacturer. Examples are full body torso models, animal specimens, etc. To assure the best possible pricing for our customers, the EMC enters into an annual contract with the vendors of these products based on a competitive bid.
Because the Educational Materials Center (EMC) is the sole
source vendor for many of its products and all of the Michigan
Model curriculum, we understand that you may need an opportunity
to view the product before purchasing. To assist with this
process we offer the following Preview Policy. We hope you find
this a helpful solution.
The EMC will ship the products you request (preview order form
)
for preview on a ship-and-cancel basis. This means that any
item(s) not currently in stock will be canceled rather than
back-ordered.
Videos are shipped from our preview library and have a more limited availability.
The EMC asks that you complete your preview within thirty (30) days of the date of shipment.
You will receive an invoice shortly after your preview is shipped. This invoice will include a $20.00 preview fee. Please note that this charge is non-refundable. This invoice is due and payable within thirty (30) days of the date on the invoice.
If you do not wish to keep the item(s) previewed, simply return the items in original condition with a copy of the invoice. Insure the shipment for the proper value as determined from the invoice. The price of any returned items will be credited to your invoice, and a corrected invoice will be sent.
If you have questions about the preview process, feel free to contact us by e-mail at emc@cmich.edu or phone 1-800-214-8961 ext. 4376.
All orders should be sent to:
The Educational Materials Center
139 Combined Services Building
Central Michigan University
Mt. Pleasant, MI 48859
Phone: 989-774-3986 or 1-800-214-8961
Fax: 989-774-3943
Because the EMC is a non-profit organization, our cash flow is crucial to our existence. For that reason we request pre-payment of orders. If this request will prevent your school or agency from being able to make the purchase you need, please contact our business office at 1-800-214-8961 ext. 7967 to set up an account.
Make checks payable to: Educational Materials Center CMU
When paying by credit card (VISA, MasterCard or
Discover) include:
- Name as printed on card
- Credit card number
- Expiration date
- Security code on back of card (last 3 digits printed on signature strip)
- Signature of card holder
Please check all shipments and report discrepancies immediately to 989-774-4376. Returns must be accompanied by written
authorization from the Educational Materials Center.
A copy of our return policy may be
downloaded here
.
This page last updated on: 09/10/08